![]() ![]() Now, the system will automatically install and reboot itself.Select the install updates option on the right side of the keypad.Press the gear icon on the left to open up the install menu.Bring your keypad within the range of your base station to configure it.Your Simplisafe sensor can be refreshed with the help of these 3-4 effortless steps. How do you refresh your Simplisafe sensor? Make sure to place the base station somewhere in the center of your property to ensure proper configuration with all the sensors placed at various points of your home. In this case, I advise you to change the base station’s position rather than the sensor’s because, in this way, all other sensors won’t be disrupted. ![]() Now, test it out again to ensure the proper working of that sensor.Take the respective sensor down from its bracket and bring it closer to the base station.In case the base station didn’t acknowledge one of the respective sensors that you tested, do as follows: Then, the base station will say that it’s in test mode.Maneuver to the Test Mode and press the rocker at the right to select it.Firstly, press the Menu on your keypad and make sure to enter your master pin.If the base station does not call out the sensor, then move the base station to a position where all the devices will be in its range. If the base station names the sensor that it is currently working with, then that means that the error hasn’t occurred due to the device being out of range. You can test your Entry sensor manually by opening the door or window and tapping the Test button for the Glassbreak or Motion sensor. Your base station will then say that it is in test mode. Now, press 5 on your keypad (you will see 5.Press Menu on your keypad, then enter the master pin.The easiest way to solve this issue is by going through the following uncomplicated steps for your respective system. Your device may be placed at a considerable distance from your base station, due to which it will fail to connect. This might be one of the most common issues behind your sensors being unresponsive. Carbon Monoxide (CO) detector – Contact Simplisafe Customer Service for free batteries.Freeze / Temperature sensor – One CR-2032 Lithium 3V.The following battery requirements are for the Gen3 system: Carbon Monoxide (CO) detector – Contact Simplisafe Customer Service for assistance.Water sensor – Contact Simplisafe Customer Service for assistance. ![]()
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